• If this is your first visit, you will have to register before you can post. To view messages, please scroll below and select the forum that you would like to visits. Questions? Be sure to check out the Forum FAQ.

Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Error on loading chart data

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

    Error on loading chart data

    Hi,

    I trade both Danish and US stocks and as such have stocks from both the US and Denmark in my Market Analyzer.

    For US stocks, I use the Kinetick EOD data feed.
    For Danish stocks, I import MetaStock data.

    But ... when I connect to Kinetick in the Control Center of NT, I receive a lot of error messages (one for each of my Danish tickers) because the system cannot load data for my Danish stocks - quite naturally, as Kinetick don't have data for Danish stocks.

    How I avoid these error messages?

    Thanks

    PS. Screenshot of an error message included.
    Attached Files

    #2
    Hello rassom,

    Can you please go to Control Center-->Tools-->Instrument Manager, highlight one of the Danish stocks in the 'Available master instruments' section and click Edit. Select the Misc-tab and check if you see a symbol map entered next to Kinetick. If so, please remove it so it is blank and click OK. Restart NinjaTrader or remove & add the stock back to your instrument list for the change take effect. Subsequently, check if the error message persists when connected to Kinetick.
    JasonNinjaTrader Customer Service

    Comment


      #3
      Hi Jason,

      Just tried that (removed text for Kinetick symbol under Misc + restarted NT) but still get errors for the symbol I removed. Screenshot attached.

      Any other ideas of what I could try?

      Thanks,
      Rasmus
      Attached Files

      Comment


        #4
        Unfortunately I see no other way than not connect to Kinetick when you have Danish stocks selected in NinjaTrader.
        JasonNinjaTrader Customer Service

        Comment


          #5
          I don't understand what you mean by the word "selected" - do you mean when I have Danish stocks in my Market Analyzer?

          Comment


            #6
            Yes, please do not have them selected in the Market Analyzer when you connect to Kinetick to avoid the errors.
            JasonNinjaTrader Customer Service

            Comment


              #7
              Glad I asked, because I haven't selected any Danish stocks in Market Analyzer when I connect to Kinetick, but still get the error - probably because it tries to fill in Previous Close and Volume (see attached screenshot). Or maybe there's an error in NT?
              Attached Files

              Comment


                #8
                Do you mean "selected" or "present" in Market Analyzer. Because they are present, but not selected (i.e. clicked on with the mouse (as you can see in my latest screenshot, only selectection in Market Analyzer is QNET.X, which is a US symbol).

                Comment


                  #9
                  Sorry for the confusion, I should have used "present". Whenever a Danish stock is present in the Market Analyzer and you connect to Kinetick, it will try to load data.
                  JasonNinjaTrader Customer Service

                  Comment

                  Latest Posts

                  Collapse

                  Topics Statistics Last Post
                  Started by pulpiwapi, 03-04-2019, 11:18 PM
                  11 responses
                  145 views
                  0 likes
                  Last Post music_p13  
                  Started by indy73, Yesterday, 10:52 PM
                  3 responses
                  18 views
                  0 likes
                  Last Post sledge
                  by sledge
                   
                  Started by priceisking, Today, 12:51 PM
                  1 response
                  20 views
                  0 likes
                  Last Post NinjaTrader_PaulH  
                  Started by chartish, Today, 10:33 AM
                  3 responses
                  28 views
                  0 likes
                  Last Post chartish  
                  Started by casabella, Today, 11:51 AM
                  1 response
                  11 views
                  0 likes
                  Last Post NinjaTrader_PaulH  
                  Working...
                  X