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    License Help

    Hi, I just purchased a lifetime license yesterday, after using a leased license for years. Tried to open my charts this morning, and it's saying my license has expired, (even though my license has not changed after purchasing).

    Left several emails that have been unanswered. Can someone please assist? Should be under Support Request 573522.

    #2
    Hello jasterm,

    Thank you for your post.

    To investigate this further can you please send a note to Support[At]NinjaTrader[DOT]com.

    In the subject please put ATTN: Cameron and include your license key in the body.

    Thank you and I look forward to resolving your issue.
    CameronNinjaTrader Customer Service

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