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Demo crashes before startup

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    Demo crashes before startup

    I've downloaded the demo to do simulated trading and it crashes during startup. What can I do to fix this.

    #2
    Hello jb514,

    Thank you for your post and welcome to the NinjaTrader Support Forum.

    Do you receive an error message when the crash occurs? If so, please detail in your response.

    I look forward to assisting you further.

    Comment


      #3
      I just get a message from windows with the following


      Description:
      Stopped working

      Problem signature:
      Problem Event Name: CLR20r3
      Problem Signature 01: ninjatrader.exe
      Problem Signature 02: 7.0.1000.7
      Problem Signature 03: 4e670339
      Problem Signature 04: NinjaTrader.Core
      Problem Signature 05: 7.0.1000.7
      Problem Signature 06: 4e67034e
      Problem Signature 07: 905
      Problem Signature 08: 2d
      Problem Signature 09: System.ArgumentException
      OS Version: 6.1.7600.2.0.0.256.1
      Locale ID: 1033

      Read our privacy statement online:


      If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt

      Comment


        #4
        Hi,

        Please send a note to Support [AT] NinjaTrader [DOT] com.

        In the message, please include:

        1.) A link to this forum thread.

        2.) A copy of todays trace file.
        You'll find that file in the Documents > NinjaTrader 7 > Trace folder.
        The file I need is named 'trace.20111130/txt'.
        KyleNinjaTrader Customer Service

        Comment

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