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No data for ZN futures

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    No data for ZN futures

    Please see attached. Not able to see any live data for ZN or ZB futures while everything else works fine. Please advise

    Thank you~
    Attached Files

    #2
    Hello smeagol,

    Thanks for your post.

    Please open the Options menu (Tools > Options), then select the Data tab.
    Set the 'Merge Policy' in that tab to 'DoNotMerge', then click OK.

    Will the data load for you at this point?
    KyleNinjaTrader Customer Service

    Comment


      #3
      still does not work for the ZN. Everything else fine.

      Comment


        #4
        Hi,

        Does real-time data for ZN appear in the DOM or the Orders tab of the Control Center window?
        KyleNinjaTrader Customer Service

        Comment


          #5
          No it does not. ES, TF, 6E, CL all work in DOM and Order window. When selecting ZN, nothing.

          Comment


            #6
            Hi smeagol,

            As an aside, did the 12-11 expiry function for you?
            KyleNinjaTrader Customer Service

            Comment


              #7
              Tried the 12-11 before the thread, didn't help either

              Comment


                #8
                Hi smeagol,

                Understood - thanks for clarifying.

                Could you please tell me which data provider you use with NinjaTrader?
                KyleNinjaTrader Customer Service

                Comment


                  #9
                  I'm using Zen

                  Comment


                    #10
                    Still nothing for the ZN or ZB, tried restarting several times also. Also tried repairing the database.

                    Comment


                      #11
                      Please ensure you are using the current version of NT V7.1000.7. You can check this under Help--> About.

                      Once you have verified you are on the current version, please reset your instruments.

                      To reset your instruments please: go to the Tools menu, select the Options menu item, select the Data tab, and then click on 'Reset Instruments'.


                      Then restart NinjaTrader and test again.
                      MatthewNinjaTrader Product Management

                      Comment


                        #12
                        Problem solved! Thank you for all the help~

                        Comment

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