• If this is your first visit, you will have to register before you can post. To view messages, please scroll below and select the forum that you would like to visits. Questions? Be sure to check out the Forum FAQ.

Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Can't connect to PFGBest

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Can't connect to PFGBest

    I applied a practise account at PFG and have done all step in the connection guide.

    then I connect to PFG but the status on NT is always "connecting - PFG"

    I checked the log on the PFG trade server interface

    shows this repeatedly

    "
    ......
    2011-12-28 18:58:56.16 - GetUserServerIP called by client.
    2011-12-28 18:58:56.16 - ^IP^D2FN7,XXXXXXX
    2011-12-28 18:59:04.16 - GetUserServerIP called by client.
    2011-12-28 18:59:04.16 - ^IP^D2FN7,XXXXXXX
    2011-12-28 18:59:12.16 - GetUserServerIP called by client.
    2011-12-28 18:59:12.16 - ^IP^D2FN7,XXXXXXX
    2011-12-28 18:59:20.16 - GetUserServerIP called by client.
    2011-12-28 18:59:20.16 - ^IP^D2FN7,XXXXXXX
    2011-12-28 18:59:28.17 - GetUserServerIP called by client.
    2011-12-28 18:59:28.17 - ^IP^D2FN7,XXXXXXX
    2011-12-28 18:59:36.17 - GetUserServerIP called by client.
    2011-12-28 18:59:36.17 - ^IP^D2FN7,XXXXXXX
    2011-12-28 18:59:44.17 - GetUserServerIP called by client.
    2011-12-28 18:59:44.17 - ^IP^D2FN7,XXXXXXX
    2011-12-28 18:59:52.18 - GetUserServerIP called by client.
    2011-12-28 18:59:52.18 - ^IP^D2FN7,XXXXXXX
    2011-12-28 19:00:00.18 - GetUserServerIP called by client.
    2011-12-28 19:00:00.18 - ^IP^D2FN7,XXXXXXX
    2011-12-28 19:00:08.18 - GetUserServerIP called by client.
    2011-12-28 19:00:08.19 - ^IP^D2FN7,XXXXXXX
    2011-12-28 19:00:16.19 - GetUserServerIP called by client.
    2011-12-28 19:00:16.19 - ^IP^D2FN7,XXXXXXX
    "

    what's the problem?

    thank you!


    #2
    Hello kendobrat,

    Can you please send me your log and trace files. Go to Control Center-->Help-->Mail to Support. Put 'Attn Jason, Can't connect to PFGBest' in the subject field and enable 'Log and trace files'.
    JasonNinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by Lisa Marshall, 01-13-2020, 06:57 PM
    3 responses
    18 views
    0 likes
    Last Post -=Edge=-  
    Started by tvaughan4, Yesterday, 06:00 PM
    1 response
    10 views
    0 likes
    Last Post -=Edge=-  
    Started by Stevetrader, Today, 03:46 AM
    0 responses
    2 views
    0 likes
    Last Post Stevetrader  
    Started by pjsmith, Today, 01:56 AM
    0 responses
    5 views
    0 likes
    Last Post pjsmith
    by pjsmith
     
    Started by surgeless, Today, 12:42 AM
    0 responses
    5 views
    0 likes
    Last Post surgeless  
    Working...
    X