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Downloaded NT but cannot get it to load on computer

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  • bobdec
    started a topic Downloaded NT but cannot get it to load on computer

    Downloaded NT but cannot get it to load on computer

    I keep getting the following message:

    The cabinet file'_C6D21C6DC9ADA856B1D18AA5C4FEC711' required for this installatioin is currupt and cannot be used.

  • NinjaTrader_Dierk
    replied
    imported post

    Hmm, weird. Please try this (I suspect you use IE as browser):
    a) Clear out your browser cache by Tools->Internet Options->Temporary Internet files->Remove files
    b) Try (2) and (3) again

    Leave a comment:


  • scjohn
    replied
    imported post

    I started from step 1 and and all 3 steps failed with the bad cabinet file message.

    Leave a comment:


  • NinjaTrader_Ray
    replied
    imported post

    Here is the procedure. Skip over what you have already tried.

    1) Install from http://www.ninjatrader-support.com/ninjatrader/nt5/ntsetup.exe

    2) If 1 fails, install from http://www.ninjatrader-support.com/ninjatrader/nt5/NinjaTrader.Install.msi

    3) If 2 fails, reboot PC, then click on the link from step 2, then save it to disk. Once saved, double click on the saved file and install from there.

    Please let me know.

    Ray

    Leave a comment:


  • scjohn
    replied
    imported post

    I tried that and still got that blasted message. I purged, deleted, flushed, uninstalled, downloaded till I turned blue. Over 3 hours last night. I was never able to install the most recent update. Fortunately I still had my original download from several weeks ago, on my hard drive and that installed fine. So, today, I am back at square one running an old version.

    Leave a comment:


  • scjohn
    replied
    imported post

    I tried to update to the latest version and I also got the error message: The cabinet file'_C6D21C6DC9ADA856B1D18AA5C4FEC711' ...........

    Leave a comment:


  • bobdec
    replied
    imported post

    That worked thanks Vincent

    Leave a comment:


  • NinjaTrader_VinceB
    replied
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    Hi,

    Can you download from here:

    www.ninjatrader-support.com/ninjatrader/nt5/ntsetup.exe

    Vincent

    Leave a comment:


  • bobdec
    replied
    imported post

    I tried Vince you suggestions and it did not work. I get the same message.

    Leave a comment:


  • NinjaTrader_VinceB
    replied
    imported post

    Hi,

    Try this:


    1)Uninstall NT5 (if installed)

    2)Clear you browser cache. This is different from browser to browser. On IE6: Tools->Internet Options->section “Temporary internet files”->Remove files.

    3)Download NT5 again

    4)Install NT5

    Vincent

    Leave a comment:

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