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problems executing trades on ninja trader

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    problems executing trades on ninja trader

    Hi,

    I decided to try the live Ninjatrader in order to use the super dom for breakeven and trailing stop strategies on my interactive account. However the trades that get executed on the ninjatrader, do not get executed on interactive. I disabled global simulation mode and could see my order to buy stop both on super Dom and interactive trading screen. But execution only happened on ninjatrader :-(...Any ideas what this could be please?


    Thanks in advance,
    Troy

    #2
    Hello TroyEarth,
    Thanks for your post and I am happy to assist you.

    Do make sure you are selecting you live account from the Account dropdown menu in the SuperDom. Please refer to the How to select an account section from the help guide here http://www.ninjatrader.com/support/h...s_and_acco.htm
    Only disabling the Global Simulation Mode is not enough to place live trades.

    If the above do not fixes your issue, could you send the trace and log files to support[AT]ninjatrader[DOT]com
    You can find the log and trace file at <My Documents>\NinjaTrader 7\log\ folder and <My Documents>\NinjaTrader 7\trace folder. Please send the files timestamped with the current date.
    Also could you send some screenshots of your TWS screen?

    I look forward assisting you.
    Joydeep M.NinjaTrader Customer Service

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