IB account not showing up in ChartTrader

[heywally]

Hello - I have a valid connection to my IB account with TWS started and the IB account and position info showing up in 'Accounts' within the Control Center but with charts up and chart trader apparently enabled, my IB account is not an option for connection within ChartTrader, only the grayed out 'sim' one. ?? Thanks

[NinjaTrader_RyanL]

Hello, heywally


This could be caused by NinjaTrader being set to Global Simulation Mode.

To check for this:

• Control Center > File > "Global Simulation Mode"
• If checked, click to uncheck this option.
• You should be able to select your IB account from the account drop down menus.

By default NinjaTrader will always start in Global Simulation Mode.


To disable this feature, please follow the instructions below:

• Control Center > Tools > Options > Simulator Tab
• Under the "Misc" section, uncheck "Always start in simulation"
• Click "OK"

Please let me know if this resolves the situation for you, or if you have any other questions or concerns.

[heywally]

Yep, that was it. As usual, thanks for the extremely fast response.

[NinjaTrader_RyanL]

heywally,

Glad to hear that worked for you.

Please let us know if we can be of further assistance.

[cbratton]

IB Account won't let me trade on chart trader

I have a live version of NinjaTrader, but when using chart trader it will not let me place trades, the option don't even show up when I have my IB account opened (TWS) along with chart trader opened. I tried 24/7 for session and no luck, I would like to place trades the night before on Ninja. Any fixes? I also noticed that chart trader don't even work on simulated data or the sim trading account.

[NinjaTrader_Kyle]

Hello,

Please contact us by email: Support AT NinjaTrader DOT com

In your message, please provide the following:

1.) A link to this thread.

2.) A copy of today's trace file:
Documents > NinjaTrader 7 > Trace > 'trace.20130127.txt'

3.) The build number of the TWS software you are using currently. (Help > About Trader Workstation)

4.) Your NinjaTrader license key. (Help > License Key)