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Login error (13)

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    Login error (13)

    Can not conect to Mirus account ... comes up with login error (13)

    Lost connection on Thursday Morniing during trading. Tried to log nback in and kept etting Error 13. C

    Checked Forums and one possible solution was that ZenFire might be down, left it for the day and tried again the a few hours later, unsuccessful.

    Tried again Friday and unsuccessful,
    cleard cache and tried, failed

    Heve been using NT with this connection without issues for over two years
    Trading with Mirus using Xen Fire

    ps, tried adding a new connection, same problem
    pps tried installing latest Ninja 1000.8 - same issue


    Please help
    Last edited by Clive; 01-28-2012, 08:24 PM.

    #2
    Clive,

    Please submit a support request to support at ninjatrader dot com.

    We look forward to assisting you there.
    Adam P.NinjaTrader Customer Service

    Comment


      #3
      Login error (13)

      Originally posted by Clive View Post
      Can not conect to Mirus account ... comes up with login error (13)

      Lost connection on Thursday Morniing during trading. Tried to log nback in and kept etting Error 13. C

      Checked Forums and one possible solution was that ZenFire might be down, left it for the day and tried again the a few hours later, unsuccessful.

      Tried again Friday and unsuccessful,
      cleard cache and tried, failed

      Heve been using NT with this connection without issues for over two years
      Trading with Mirus using Xen Fire

      ps, tried adding a new connection, same problem
      pps tried installing latest Ninja 1000.8 - same issue


      Please help
      For some reason the date changed on the computer clock corecting that fixed the login problem... thanks ninja Support

      Comment

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