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no data on minute charts but fine on volume charts?

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    no data on minute charts but fine on volume charts?

    Hi,
    Not really used ninjatrader in a while, but loaded it up today.
    When im on a 5min ES chart, the last print on the chart is from early this morning.
    If I change the data series to a volume chart, then i start getting current prices again.

    Why is this?

    thanks

    #2
    Hello subterfuge,

    Thank you for your post.

    So I may investigate this matter further please answer a few questions:
    • What version of NinjaTrader are you using? You can check under Help -> About (Example: 7.0.1000.X)
    • Who are you connected to? This is displayed by green on lower left corner of the Control Center window.
    • Is there an error message listed in the Log tab of the Control Center? If so, please detail in your response.

    I look forward to assisting you further.
    Patrick H.NinjaTrader Customer Service

    Comment


      #3
      7.0.1000.8
      CQG

      Theres a few messages highlighted in yellow which might be error messages, although they are from a few hours ago when I didn't notice this issue.

      says: connection to ninjatrader historical market data service lost. An existing connetion was forcibly closed by the remote host.

      Comment


        #4
        Hello subterfuge,

        Thank you for your response.

        Please attach your most current log and trace files to your response so I may investigate this matter further.
        • You will find the log file in the Documents > NinjaTrader 7 > Log folder.
          The log file will be named "log.20120210.txt"
        • You will find the trace file in the Documents > NinjaTrader 7 > Trace folder.
          The trace file will be named "trace.20120210.txt"

        I look forward to assisting you further.
        Patrick H.NinjaTrader Customer Service

        Comment

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