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Unable to connect to Kinetick EOD (free)

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    Unable to connect to Kinetick EOD (free)

    Hi,

    I've just installed the current version Ninjatrader and when I try to connect to the Kinetech EOD (free) feed I get the following error message :

    Logon failed: Unable to read server IP addresses: No more data to read

    I've tried disabling my firewall and that had no effect.

    What do you suggest?

    Thanks.
    Attached Files

    #2
    Hello imamushroom,

    Thank you for your post.

    Can you please go to Help --> Mail to Support to send in your Log and Trace Files? Please reference this post in the body of your message.

    Thank you!
    Ray SNinjaTrader Customer Service

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