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NinjaTrader
Will not load even after re-install?
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Will not load even after re-install?
I have been running N7 for a long time, but recently, when I tried to load it, it just stopped on the screen "Loading account list" and would not go any farther. I tried repairing it and had no luck, so finally uninstalled it and re-installed it! It still stops on that screen and will not load????Tags: None
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Hello,
In order for me to help determine why this is occurring, I will need to review your log and trace files from the last date that this occurred.
Please send an email to support[at]ninjatrader[dot]com and include your most recent log and trace files, Attn: Matthew in the Subject line and a reference to this thread.
You will find the log file in the Documents > NinjaTrader 7 > Log folder.
- The log file will be named log.20120214.txt
You will find the trace file in the Documents > NinjaTrader 7 > Trace folder.
- The trace file will be named trace.20120214.txt
Please attach both of these files to your next response. If these files are over 4MB, please let me know and I can respond with alternative instructions.MatthewNinjaTrader Product Management
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