Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Can't connect to NT

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Can't connect to NT

    For some reason this morning I got disconnected from NT and when i try to open the program this is the error message:

    Unable to connect to database 'Data Source = "C:\Users\Trader\Documents\NinjaTrader7\db\NinjaTr ader.sdf"': ObjectSpace: connection String is Invalid - Exception has been thrown by the the target of an invocation.

    Can someone help with this please?

    Thanks

    #2
    Hello pandyav,

    Can you please send me your latest log and trace files. Log and trace files can be found at the following locations. Please attach them in your email.

    C:\-->Users-->*Windows user account*-->(My) Documents--> NinjaTrader 7--> Log--> log.20120216 for today. (log.yyyymmdd for any other date)

    C:\-->Users-->*Windows user account*-->(My) Documents--> NinjaTrader 7--> Trace--> trace.20120216 for today. (trace.yyyymmdd for any other date)

    You can send it to support[at]ninjatrader[dot]com and put 'Attn Jason, Can't connect to NT' in the subject header.
    JasonNinjaTrader Customer Service

    Comment


      #3
      I have the same issue.

      I downloaded and installed NT7 for the first time and I get the same error message, and NT crashes

      I will continue to search the forum for a solution, thanks.

      Comment


        #4
        X-RAY,

        NinjaTrader requires various Microsoft components to run, one of which is SQL compact Edition. Currently you may not have SQL Compact Edition or possibly have the incorrect version of SQL Compact Edition installed.

        Please follow the below steps to ensure the correct version of SQL Compact Edition is installed on your PC. If you are not entirely comfortable performing the steps below, please let me know and we can setup a time for a remote support session.
        • Navigate to the Windows Control Panel
        • Add and remove software/programs
        • Uninstall any SQL Compact Editions you see, if none are present you may ignore this step and continue onto the next step
        • Install latest SQL Compact Edition 3.5. SP2 which is available here: Download Here
        • Once you run the downloaded file it will ask you for a directory to extract the installer to. Point this to a temporary directory that you will be able to quickly locate later, such as the desktop
        • Navigate to the aforementioned directory in which the files have been extracted to (there will be two files)
        • SSCERuntime_x86-ENU.msi - Run this one first
        • SSCERuntime_x64-ENU.msi - No need to run this if you are on a 32 bit system, if you are on a 64 bit system you will also need to run this file, if you are not sure if you have a 64 bit system go ahead and run this file. If you are not using a 64 Bit operating system, the installer will cancel itself automatically
        • Follow the installation steps outlined in the installation wizard
        • Once installed you will need to restart your PC
        • You will now be able to launch NinjaTrader 7

        If you are unable to launch NinjaTrader 7, please let me know email us at support[at]ninjatrader[dot]com and provide us with your phone number so that we may call you to further assist.
        MatthewNinjaTrader Product Management

        Comment


          #5
          FYI, Matthews instructions worked for me

          Thanks

          Comment

          Latest Posts

          Collapse

          Topics Statistics Last Post
          Started by judysamnt7, 03-13-2023, 09:11 AM
          4 responses
          55 views
          0 likes
          Last Post DynamicTest  
          Started by ScottWalsh, Today, 06:52 PM
          4 responses
          35 views
          0 likes
          Last Post ScottWalsh  
          Started by olisav57, Today, 07:39 PM
          0 responses
          7 views
          0 likes
          Last Post olisav57  
          Started by trilliantrader, Today, 03:01 PM
          2 responses
          19 views
          0 likes
          Last Post helpwanted  
          Started by cre8able, Today, 07:24 PM
          0 responses
          7 views
          0 likes
          Last Post cre8able  
          Working...
          X