• If this is your first visit, you will have to register before you can post. To view messages, please scroll below and select the forum that you would like to visits. Questions? Be sure to check out the Forum FAQ.

Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Order that wasn't transmitted correctly

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

    Order that wasn't transmitted correctly

    Hello,

    I have two open positions right now, as you can see in the mistake2 image. My surprise is that while one of them was transmitted correctly to my broker (Interactive Broker) I have no idea of what happened to the other one, I already have a loss but the thing is that the order should be alive right now and making profits.

    See the two images please and let me know
    Attached Files

    #2
    This order was submitted at 7:15 am (Spanish time) and the initial time of my strategy is not till 3:30 PM !!!!!!!!!!!

    What happened here? Who made the mistake?

    Thanks

    Comment


      #3
      Hello dvercher,
      Thanks for writing in and I am happy to assist you.

      To assist you further please email me your most current log and trace files to support[AT]ninjatrader[DOT]com

      You will find the log file in the Documents > NinjaTrader 7 > Log folder.
      The log file will be named "log.YYYYMMDD.txt"

      You will find the trace file in the Documents > NinjaTrader 7 > Trace folder.
      The trace file will be named "trace.YYYYMMDD.txt"

      The YYYY is the year, the MM is the month, and the DD is the date.

      I look forward to assisting your further.
      Joydeep M.NinjaTrader Customer Service

      Comment

      Latest Posts

      Collapse

      Topics Statistics Last Post
      Started by Yandychang, Today, 02:16 PM
      0 responses
      2 views
      0 likes
      Last Post Yandychang  
      Started by priceisking, Today, 01:16 PM
      1 response
      4 views
      0 likes
      Last Post NinjaTrader_PaulH  
      Started by kashyapjdave, 03-23-2017, 12:12 AM
      11 responses
      1,956 views
      0 likes
      Last Post forextrader2003  
      Started by Gav_G, 07-26-2018, 04:29 PM
      5 responses
      422 views
      0 likes
      Last Post NinjaTrader_PaulH  
      Started by spikeruk, Today, 01:49 PM
      0 responses
      5 views
      0 likes
      Last Post spikeruk  
      Working...
      X