Issues with TWS v921.5

[fosch]

This goes out to both Ninja and any IB users of TWS v921.5...

I've been using Ninja and IB TWS together successfully for more than a year... but today I am unable to use IB TWS whatsoever on my platform, as it will not load. It freezes every time.

Does anyone currently run Windows 7 64-bit and TWS and are currently expeiencing any problems. Such as, TWS freezes upon logon, TWS freezes upon clicking "anything" within TWS, etc.

I've been on with IB, and I'm trying to determine if indeed this is specific to my machine.

Thanks

fosch

[NinjaTrader_Brandon]

Hello Fosch,

Thanks for your post.

I would like to schedule a support call with you.

Please send a note to Support[At]NinjaTrader[Dot]Com.

Put ATTN: Brandon in the subject field and a link to this forum post in the body.

I look forward to assisting you further.

[Trendseek]

Same Here!
After installing the actual nt7.0.1000.9 (64-bit), and the recommended tws v921.5 (downloaded from NT) NT crashed, when I try to load a Chart via the connected TWS.


UPDATE:
After a complete Deinstallation of NT - with all my custom Settings - and a fresh NT-Installation it seems to work.

[ayrton74]

same problem than fosh

i update today tws to 921.5 level. impossible to connect with ninja 6.5
i used the last version (917.8) for 3 years
please could you help me
sorry for my english
regards

[NinjaTrader_Brandon]

Hello ayrton74,

Thanks for your post.

To use NinjaTrader with Interactive Brokers will require an upgrade to NinjaTrader 7.0.1000.9.

For more information on migrating from 6.5 to 7 please follow the link bellow.

http://www.ninjatrader.com/migration-guide-v7.php

If there is anything further I may assist you with don't hesitate to ask.

[scg427]

This goes out to both Ninja and any IB users of TWS v921.5...

I've been using Ninja and IB TWS together successfully for more than a year... but today I am unable to use IB TWS whatsoever on my platform, as it will not load. It freezes every time.

Does anyone currently run Windows 7 64-bit and TWS and are currently expeiencing any problems. Such as, TWS freezes upon logon, TWS freezes upon clicking "anything" within TWS, etc.

I've been on with IB, and I'm trying to determine if indeed this is specific to my machine.

Thanks

fosch

I have similar issue with TWS 921.5. I am running on Windows 7 64 bits as well. The TWS921.5 hang up most of time. Even I took the approach suggested by Matthew regarding the "White Labeled Version" bypass. It is still hanging and certainly no response to NT7. Suggest NT to look into this issue.

[NinjaTrader_Brandon]

Hello scg427,

Thanks for your post.

We have many users running NinjaTrader 7.0.1000.9 64-bit with Traders Workstation 921.

Please ensure your settings match the second screen shot in our Interactive Brokers Connection Guide which I have provided a link to below.

http://www.ninjatrader.com/ConnectionGuides/Interactive-Brokers-Connection-Guide.php

If you continue to have issues please send a support request to Support[At]NinjaTrader[Dot]Com saying attention Brandon and referencing this forum page.

[ayrton74]

with ninja 7.0 version that's ok
thks
regars
Erick

[NinjaTrader_Brandon]

Hello ayrton74,

I'm glad to hear that worked for you.

If there is anything further I may assist you with don't hesitate to ask.