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Issues with TWS v921.5

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  • fosch
    started a topic Issues with TWS v921.5

    Issues with TWS v921.5

    This goes out to both Ninja and any IB users of TWS v921.5...

    I've been using Ninja and IB TWS together successfully for more than a year... but today I am unable to use IB TWS whatsoever on my platform, as it will not load. It freezes every time.

    Does anyone currently run Windows 7 64-bit and TWS and are currently expeiencing any problems. Such as, TWS freezes upon logon, TWS freezes upon clicking "anything" within TWS, etc.

    I've been on with IB, and I'm trying to determine if indeed this is specific to my machine.

    Thanks

    fosch
    Last edited by fosch; 02-16-2012, 01:23 PM. Reason: incomplete

  • NinjaTrader_Brandon
    replied
    Hello ayrton74,

    I'm glad to hear that worked for you.

    If there is anything further I may assist you with don't hesitate to ask.

    Leave a comment:


  • ayrton74
    replied
    with ninja 7.0 version that's ok
    thks
    regars
    Erick

    Leave a comment:


  • NinjaTrader_Brandon
    replied
    Hello scg427,

    Thanks for your post.

    We have many users running NinjaTrader 7.0.1000.9 64-bit with Traders Workstation 921.

    Please ensure your settings match the second screen shot in our Interactive Brokers Connection Guide which I have provided a link to below.
    http://www.ninjatrader.com/Connectio...tion-Guide.php

    If you continue to have issues please send a support request to Support[At]NinjaTrader[Dot]Com saying attention Brandon and referencing this forum page.

    Leave a comment:


  • scg427
    replied
    Originally posted by fosch View Post
    This goes out to both Ninja and any IB users of TWS v921.5...

    I've been using Ninja and IB TWS together successfully for more than a year... but today I am unable to use IB TWS whatsoever on my platform, as it will not load. It freezes every time.

    Does anyone currently run Windows 7 64-bit and TWS and are currently expeiencing any problems. Such as, TWS freezes upon logon, TWS freezes upon clicking "anything" within TWS, etc.

    I've been on with IB, and I'm trying to determine if indeed this is specific to my machine.

    Thanks

    fosch
    I have similar issue with TWS 921.5. I am running on Windows 7 64 bits as well. The TWS921.5 hang up most of time. Even I took the approach suggested by Matthew regarding the "White Labeled Version" bypass. It is still hanging and certainly no response to NT7. Suggest NT to look into this issue.

    Leave a comment:


  • NinjaTrader_Brandon
    replied
    Hello ayrton74,

    Thanks for your post.

    To use NinjaTrader with Interactive Brokers will require an upgrade to NinjaTrader 7.0.1000.9.

    For more information on migrating from 6.5 to 7 please follow the link bellow.
    http://www.ninjatrader.com/migration-guide-v7.php

    If there is anything further I may assist you with don't hesitate to ask.

    Leave a comment:


  • ayrton74
    replied
    same problem than fosh

    i update today tws to 921.5 level. impossible to connect with ninja 6.5
    i used the last version (917.8) for 3 years
    please could you help me
    sorry for my english
    regards
    Last edited by ayrton74; 02-27-2012, 02:24 AM.

    Leave a comment:


  • Trendseek
    replied
    Same Here!
    After installing the actual nt7.0.1000.9 (64-bit), and the recommended tws v921.5 (downloaded from NT) NT crashed, when I try to load a Chart via the connected TWS.


    UPDATE:
    After a complete Deinstallation of NT - with all my custom Settings - and a fresh NT-Installation it seems to work.
    Last edited by Trendseek; 02-17-2012, 02:31 AM.

    Leave a comment:


  • NinjaTrader_Brandon
    replied
    Hello Fosch,

    Thanks for your post.

    I would like to schedule a support call with you.

    Please send a note to Support[At]NinjaTrader[Dot]Com.

    Put ATTN: Brandon in the subject field and a link to this forum post in the body.

    I look forward to assisting you further.

    Leave a comment:

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