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Problem to chart data

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    Problem to chart data

    Hello, i am using ninjatrader 7.0.1000.9 connected to interactivebrokers TWS version 921.5 when i open a chart of FESX 03-12 i see just 1 day, if i open a 1 minute i see 7 days, and 1 hour 7 days (all are open with days to load = 90) i manually downloaded day by day the minute data of the last 40 days from the historical data manager download tab. Is there some way to resolve this problem? Once solved, the only way to dont intercurre in the interativebrokers data limitation is to day by day download the minute chart, there isnt a way to download the hourly chart? I simply need one chart of one month hourly and one of the day 1 minute.. any ideas?

    Thanks in advance

    Alext

    #2
    Hello alexnt,
    Thanks for your post and I am happy to assist you.
    Unfortunately NinjaTrader does not download hourly bars. http://www.interactivebrokers.com/ph...imitations.htm

    To resolve IB’s data throttle issue please save the data as historical and try to read the data from history.
    • In Control Center menu bar goto Tools>Options…
    • In the Options dialog click on the Data tab,
    • Uncheck the option “Get data from server (if available)
    • Check the option “Save charts data as historical”.


    Now if you have historical data saved in your data base, just open a minute chart with say 2 days of data and right-click on the chart and click “Reload All Historical Data”. Then open the 60 minute chart with days lookback set at 90 days.

    Please let me know if I can assist you any further.
    JoydeepNinjaTrader Customer Service

    Comment


      #3
      Hello Joydeep, thanks for helping but unfortunately the problem remains the same as i already tried this way, i see a 60 minutes chart that starts 2/16, no way i can see the days before, and i even manually downloaded them day by day, do you have any other suggestion? Thanks again

      Alext

      Comment


        #4
        Hello alexnt,
        To assist you further can you say what “Merge Policy” you are using for the said instrument.
        To find out the merge policy please follow the below steps:
        • In Control Center menu bar, goto Tools>Instrument Manager.
        • In the Instrument Manager dialog, type FESX in the Name text box and click on Search.
        • Select FESX, and click on the Edit button.
        • In the Instrument Editor dialog click on the Definition tab and look for the “Merge Policy”.


        http://www.ninjatrader.com/support/h...rical_data.htm

        Please let me know if I can assist you any further.
        JoydeepNinjaTrader Customer Service

        Comment


          #5
          Sure, do not merge and the instrument is FESX 03-12

          Thanks

          Alext

          Comment


            #6
            Hello alexnt,
            Please change the Merge policy to MergeBackAdjusted or MergeNotBackAdjusted.
            • In Control Center menu bar goto Tools>Instrument Manager…
            • In the Instrument Manager dialog type in FESX in the Name text box and click the Search button.
            • Select the instrument FESX and click Edit.
            • In the Instrument Editor dialog click on the Definitions tab.
            • Change the Merge Policy accordingly.
            • Click Ok to close the Instrument Editor.
            • Click Ok to close the Instrument Manager.


            Please refer to the section “Understanding merge policies” from here http://www.ninjatrader.com/support/h...rical_data.htm

            Please let me know if I can assist you any further.
            JoydeepNinjaTrader Customer Service

            Comment


              #7
              Hi Joydeep, thanks for helping, i did it but it's still not working, i see a maximum of 7 days, (5 charted + weekend) on 60 min or 1 minute timeframe. Days to look back it's= 90.
              Thanks again.

              Alext

              Comment


                #8
                Hello alexnt,
                I would like to schedule a support call with you today. I just need a few things emailed to us at support[AT]ninjatrader[DOT]com before our call.
                • A phone number where you can be reached (skype id if you are outside of US)
                • A time window where I can call you (please include a time zone)
                • Launch our remote support application from the following link, http://www.ninjatrader.com/remotesupport. Once launched, the application will provide you with an ID# and password. I will need these from you once I have you on the phone.

                Please add Attn:Joydeep in subject of the email and a reference of this thread in the body of the email.

                I look forward to our support call.
                JoydeepNinjaTrader Customer Service

                Comment

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