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problems with market data feed on PFG

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    problems with market data feed on PFG

    when i connect to PFG,it says connected PFG but there is no market data and charts are not updating automatically.

    Please advise how to solve this problem.

    #2
    saab25, welcome to our forums here :

    What version of NinjaTrader are you using? You can check under Help -> About

    What instrument / expiry have you selected?

    What interval / timeframe is selected?

    Is there an error message listed in the Log tab of the Control Center?
    BertrandNinjaTrader Customer Service

    Comment


      #3
      i am using ninja trader 7.0.1000.9

      I have selected euro usd chart and time frame is 1 min.
      no there is no error message listed in the log tab.

      thanks

      Comment


        #4
        If you check for the $EURUSD spot currency in the Control Center while being connected to PFG, any data streaming in there?

        If not, please try resetting instruments under Tools > Options > Data and then restarting NT7 fresh.

        Then reconnect and recheck.
        BertrandNinjaTrader Customer Service

        Comment


          #5
          No there is no data streaming in the Control Center while being connected to PFG.

          i have tried the reset but it didn't work out.

          thanks

          Comment


            #6
            Ok, thanks - could you please get in contact with me directly via Help > Mail to Support? This will allow me to review your diagnostic trace / logs files for further input.
            BertrandNinjaTrader Customer Service

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