TT

[Grignouf]

Hi, my TT connection does'nt work anymore this afternoon, my broker is DDT.

Any problems ?

Thanks you

Christophe

[NinjaTrader_Matthew]

Please send me your log and trace files for today so that I may look into what occurred.


You can do this by going to the Control Center-> Help-> Mail to Support.


Please reference the following url in the body of the email:

http://www.ninjatrader.com/support/forum/showthread.php?t=47849

[Grignouf]

Sorry,

i can't send mail by ninja, it's telling that the IP doesn't respond in time, the translation :
A try of connection failed because he didn't respond in time or the connexion failed because the connection's host didn't respond
72.232.148.211:25


Christophe

[Grignouf]

Ok, i've restart my computer and it's working but can you tell what can i do to have the capability send mail.

Thanks you

[NinjaTrader_Matthew]

These errors are usually caused by your ISP or router blocking SMTP port 25.

To bypass this issue you may want to use your own e-mail provider, to use your own provider please visit the forum link below for further information.

http://www.ninjatrader.com/support/forum/showthread.php?p=262008#post262008

Please let us know if the above resolves your issues or if we may be of any further assistance.