Error With Kinetick Data Or Ninja Trader?

[maxreturn]

Hello. For the first time I've started using Kinetick for EOD charts. I pulled up a chart of GDX last week. There has to be a problem either with the data or Ninja Trader. I've attached a screenshot of GDX. As you can clearly see, Ninja Trader labeled last weeks data as 22, 23, 24 and 25. It should have been 21, 22, 23 and 24. Please advise.

Best Regards
Chuck

[NinjaTrader_ChristopherJ]

Hello Chuck,

Thank you for your post.

Please close NinjaTrader and sync your PC clock by double clicking on the clock in the lower right corner of your desktop. Once you have done that, click on Internet Time tab-->Change Settings-->Select time.nist.gov from the drop down menu and then click Update.

The PC clock should now be updated and you may restart NinjaTrader. Next right mouse click within your chart and select "Reload all historical data".

Please let me know if the issue persists after this procedure.

[maxreturn]

Hello Chuck,

Thank you for your post.

Please close NinjaTrader and sync your PC clock by double clicking on the clock in the lower right corner of your desktop. Once you have done that, click on Internet Time tab-->Change Settings-->Select time.nist.gov from the drop down menu and then click Update.

The PC clock should now be updated and you may restart NinjaTrader. Next right mouse click within your chart and select "Reload all historical data".

Please let me know if the issue persists after this procedure.

Hello Chris. I did exactly as you instructed. The same problem persists. Attached is the screen shot.

[NinjaTrader_ChristopherJ]

Can you tell me what time zone your PC clock is set too currently.

[maxreturn]

Can you tell me what time zone your PC clock is set too currently.

Hello Chris. Attached are screen shots of my clock and internet settings.

Best Regards
Chuck

[NinjaTrader_ChristopherJ]

It appears you are on EST time zone. Please use the steps I have provided below to delete your historical data:

• Disconnect
• Tools
• Historical Data Manager
• Edit tab
• Select GDX-->Right mouse click-->Delete
• Close NinjaTrader
• Documents
• NinjaTrader 7
• Open the db folder
• Open the cache folder
• Select all files-->Right mouse click-->Delete
• Open NinjaTrader
• Connect
• Open a new chart

[maxreturn]

It appears you are on EST time zone. Please use the steps I have provided below to delete your historical data:

• Disconnect
• Tools
• Historical Data Manager
• Edit tab
• Select GDX-->Right mouse click-->Delete
• Close NinjaTrader
• Documents
• NinjaTrader 7
• Open the db folder
• Open the cache folder
• Select all files-->Right mouse click-->Delete
• Open NinjaTrader
• Connect
• Open a new chart

Hello Chris. I followed your instructions exactly. The problem persists. Screen shot attached.

[maxreturn]

Hello Chris. The problem resolved when I chose "US Equities RTH" in the session template.