This is the first time I am trying to connect to LIVE trading account. I cant connect. In bottom left hand corner I just get "Connecting - Patsystems" and it does not go GREEN and say connected. I rang broker and he said that I am actually connected. I used some other software I have and it says I'm connected to the broker "host server address", but it does not say I'm connected to the broker "price server address". Maybe I need to be connected to both the "host server address" and "price server address" for the Pats connection to go GREEN and be connected?? I dont' know the answer.
As the connection in NT is hanging I can't place trades or see my broker account balance.
I have spoken to IT technical support at my broker and they could not solve problem.
I have re-installed NinjaTrader application "fresh" and re-booted PC, but still did not fix.
Could someone from NT please help me connect?
Thank you in advance.
Regards
Rod
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