Hi. I apologize in advance for the length of this post, but... I have been using NT and IB successfully for a couple of years now, usualy with very little issues from data/connection/interface persepctive on an HP machine that is now approaching 5-6 years old. I decided to upgrade my machine to a newer/faster model. The new machine is running Windows 7 Pro 64 Bit on Intel Core-i7 @ 4.0Ghz. I have installed the latest versions of IB TWS 923 and NT 7.0.1000.9.
I having siginificant issues getting NT to work properly. Major issues I am experiencing:
1. Upon connecting to IB everything seems to be working properly. I am usually able to type a few symbols (stocks or futures) into the chart and retrieve data before they go completely blank. It shows that I am still connected and I can still see updates coming through on the Market Analyzer, but nothing comes through on the charts. I try to re-load data, nothing changes.
2. Let's say I decide not screw with the charts and just enable a few strategies, the same strategies I had been running on my old machine, sometimes they work, other times they show that they are enabled but it does not appear to be calculating anything as the positions remain flat when it shoudln't be.
3. I have also noticed that my indicators on the charts get out of sync with the indicators on my market analyzers. I have been able to re-load the data and get them back in sync, but at the same time I am not expecting to have to monitor the indicators to make sure that they are the same. Also, a few times now when I have attempted to re-load data, NT has crashed.
4. I make small changes to the way NT is configured, shut down NT, saving all changes. When I re-open the program the changes have not been saved.
All the while IB seems to working properly. I don't appear to have any issues with any functionality on that platform. I store my IB setting on their server.
I have looked through the other posts to try and get some insight. I have tried multiple things to rememdy the sitution, some below:
Uninstalled and re-installed both IB and NT
Reset and Repaired DB and instruments
Made sure I only had one NT workspace open
Even tried using real time data from Kineticks
Do you have any suggestions on how to proceed? Does it matter which version of NT I am using 32 or 64 bit? I have tried both. I feel like I have exhausted any options that I could think of. Greatly in need of some help. Feeling quite frustrated.
Thanks
I having siginificant issues getting NT to work properly. Major issues I am experiencing:
1. Upon connecting to IB everything seems to be working properly. I am usually able to type a few symbols (stocks or futures) into the chart and retrieve data before they go completely blank. It shows that I am still connected and I can still see updates coming through on the Market Analyzer, but nothing comes through on the charts. I try to re-load data, nothing changes.
2. Let's say I decide not screw with the charts and just enable a few strategies, the same strategies I had been running on my old machine, sometimes they work, other times they show that they are enabled but it does not appear to be calculating anything as the positions remain flat when it shoudln't be.
3. I have also noticed that my indicators on the charts get out of sync with the indicators on my market analyzers. I have been able to re-load the data and get them back in sync, but at the same time I am not expecting to have to monitor the indicators to make sure that they are the same. Also, a few times now when I have attempted to re-load data, NT has crashed.
4. I make small changes to the way NT is configured, shut down NT, saving all changes. When I re-open the program the changes have not been saved.
All the while IB seems to working properly. I don't appear to have any issues with any functionality on that platform. I store my IB setting on their server.
I have looked through the other posts to try and get some insight. I have tried multiple things to rememdy the sitution, some below:
Uninstalled and re-installed both IB and NT
Reset and Repaired DB and instruments
Made sure I only had one NT workspace open
Even tried using real time data from Kineticks
Do you have any suggestions on how to proceed? Does it matter which version of NT I am using 32 or 64 bit? I have tried both. I feel like I have exhausted any options that I could think of. Greatly in need of some help. Feeling quite frustrated.
Thanks
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