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data missing

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    data missing

    tick data missing today and March 7. how to get them back, only 1131 tick chart lost data, when I open other tick chart, such as 1508tick, it is good.
    Attached Files
    Last edited by supermht; 03-09-2012, 07:46 PM. Reason: add pic

    #2
    supermht,

    Who is your data provider? What session template are you using?
    Adam P.NinjaTrader Customer Service

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      #3
      Originally posted by supermht View Post
      tick data missing today and March 7. how to get them back, only 1131 tick chart lost data, when I open other tick chart, such as 1508tick, it is good.
      断开连接 试一下repair ,或者reset db

      Comment


        #4
        thanks

        my data provider is zenfire, and I use CME FX ETH session frame.

        Comment


          #5
          supermht,

          Thanks for your note.

          Please submit your request to support at ninjatrader dot com along with your log/trace.

          Please provide me with your most current log and trace files.

          You will find the log file in the Documents > NinjaTrader 7 > Log folder.

          The log file will be named "log.YYYYMMDD.txt"

          You will find the trace file in the Documents > NinjaTrader 7 > Trace folder.

          The trace file will be named "trace.YYYYMMDD.txt"

          This will let us help you more personally.
          Adam P.NinjaTrader Customer Service

          Comment


            #6
            ??

            I emailed log file, any feed back?

            Comment


              #7
              supermht,

              We have received your files. I will email you shortly.
              Last edited by NinjaTrader_AdamP; 03-12-2012, 08:58 AM.
              Adam P.NinjaTrader Customer Service

              Comment


                #8
                thanks

                problem solved, great support

                Comment

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