Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

gain.com issues streaming the data on some pairs

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    gain.com issues streaming the data on some pairs

    I get data feed from gain forex.com ...\

    Does any one know why some of the pairs such as gbp/jpy and eur/jpy stopped streaming the data I have to keep reloading the chart for it to update.

    it just started last week and been working fine last few months.


    Any advise is appreciated!!

    #2
    Hi kian123,

    Thanks for writing in to report this issue.

    Could you please try loading these instruments in the Orders tab of the Control Center window? Do you see updates in the bid, ask and last price fields or do they report 'N/A'?
    KyleNinjaTrader Customer Service

    Comment


      #3
      I get n/a on the tab

      Comment


        #4
        Hello,

        Do you see any errors in the Orders tab of the Control Center related to these instruments?
        KyleNinjaTrader Customer Service

        Comment


          #5
          No errors in the Orders tab of the Control Center

          Comment


            #6
            any advise?

            Thanks,

            Comment


              #7
              Hello kian123,

              Please disconnect from GAIN/Forex.com, then reset NinjaTrader's instrument list:
              • Open the Options menu by clicking Tools > Options.
              • Within the Options menu, navigate to the Data tab.
              • Click the 'Reset Instruments' button.


              After resetting, please restart NinjaTrader, reconnect to GAIN and check the instruments again. Both should update based on my testing here.
              KyleNinjaTrader Customer Service

              Comment


                #8
                it works good now.


                Thanks,

                Comment

                Latest Posts

                Collapse

                Topics Statistics Last Post
                Started by ErikY, Today, 11:12 AM
                2 responses
                6 views
                0 likes
                Last Post ErikY
                by ErikY
                 
                Started by ezrollin, Today, 11:20 AM
                1 response
                6 views
                0 likes
                Last Post NinjaTrader_ChelseaB  
                Started by ericson, Today, 11:11 AM
                1 response
                5 views
                0 likes
                Last Post NinjaTrader_Melissa  
                Started by Tradarr, Yesterday, 06:23 PM
                1 response
                19 views
                0 likes
                Last Post NinjaTrader_Jim  
                Started by Behungr101, Today, 10:17 AM
                1 response
                9 views
                0 likes
                Last Post NinjaTrader_JustinD  
                Working...
                X