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Conexion problems

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    Conexion problems

    Hi

    I have conexion problem whit Ninja Trader& Windows Vista.

    Last Friday don't have any problem, but today when I run Ninja trader, open normally but at the moment the aplication is closed by Windows.

    I try to reinstall again Ninja (V. 7.1.0009), restore windows to last point running ok, downgrade Ninja to 7.1.0008, but the problem persist.

    This problem is in 2 differents PC, whit the same operative system, and try resolve in two pc's.

    My windows is Vista Home Premium, totally actualiced the FrameNet, and the operative system 32 bits.

    Anyidea to resolve the problem??

    Sorry for my poor english.

    Thanks
    Last edited by JavierSP; 03-12-2012, 06:56 AM.

    #2
    Hello,

    Thank you for your post.

    Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris J" in the subject line.

    In the message, please include the following:
    1.) A link to this forum thread.
    2.) Your most current trace and log files.

    You will find the file here: My Documents > NinjaTrader 7-> Trace > trace.YYYYMMDD.txt

    Log file will be located by going to Documents->NinjaTrader 7->Log->log.YYYYMMDD.txt
    Christopher J.NinjaTrader Customer Service

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