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NinjaTrader
Are the licence servers down ?
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Hello Aquila,
Thank you for your post.
Our licnese servers have not been down today. Please note we have two licensing servers which provide redundancy in the case that one may be down, the other would be up at a separate location.
I know you stated that you checked your firewall however the most common reason is that a firewall on your PC or on the network your computer is on is preventing NinjaTrader from accessing our license servers. To test this, please disable all firewalls and then restart NinjaTrader and see if it works. If yes, you just need to add ninjatrader.com to the exception list (safe list) for your firewall software
If the above does not resolve your issues, please e-mail: support 'at' ninjatrader.com and in the subject line please put "Attention Lowell". In the body of your e-mail please include the URL to this forum post.
Looking forward to assisitng you further.LowellSenior IT Manager
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