• If this is your first visit, you will have to register before you can post. To view messages, please scroll below and select the forum that you would like to visits. Questions? Be sure to check out the Forum FAQ.

Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

IB Account Connection Issue

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    IB Account Connection Issue

    All was well before the upgrade. I have re installed all software per Ninja's specs; IB, E Signal, and Ninja. The issue I have is at the control center, Ninja does not recognize my IB account. All I see is Sim101 and the account box will not drop down. The control panel is locked in simulation mode. The print on Sim101 is very light colored. Has my subscription expired? My emails regarding this issue have been ignored. Ninja please impress me with a prompt response.(I have steaming data at the Control Center and both E Signal and IB are green at the control center indicating a good connection).

    #2
    Hello Craig J,

    Make sure your Live license is entered under Help -> License Key, then go to the File menu and uncheck Global Simulation Mode.

    After this open up a SuperDOM window or Chart trader and you will be able to toggle between your Live account(s) and the Sim 101 account.
    Christopher S.NinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by biojhgkdsd, Today, 05:31 AM
    0 responses
    1 view
    0 likes
    Last Post biojhgkdsd  
    Started by idleme125, Today, 02:15 AM
    1 response
    6 views
    0 likes
    Last Post NinjaTrader_Marco  
    Started by junkone, Today, 02:42 AM
    0 responses
    5 views
    0 likes
    Last Post junkone
    by junkone
     
    Started by pmfracer, Today, 01:45 AM
    0 responses
    6 views
    0 likes
    Last Post pmfracer  
    Started by voltation, Today, 12:58 AM
    1 response
    11 views
    0 likes
    Last Post NinjaTrader_ChrisSch  
    Working...
    X