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Partner 728x90

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connection

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    connection

    does the amber connection indicator come on when either the historical or price feed is disconnected and red when both?

    when there is a disconnection at what frequency does the client try and reconnect to the server and can this be altered?

    when i get a disconnect it seems to stay that way a long time and seems better to disconnect and reconnect which goes green straight away?

    if the historical server only is disconnected can i still place orders?

    #2
    Correct when the Connection state is Orange this indicates you do not have a full connection and you have been disconnected from the Price server or the Order server. When the connection is Red this indicates you have lost connection to both.

    A connection state between NinjaTrader and your broker/market data vendor is not dictated by NinjaTrader. The NinjaTrader application only reports the connection state as it is reported by the API you are connected through. NinjaTrader behaves like a radio receiver in that it receives signals from the connected server. If the signals are not coming through, the underlying broker/market data vendor API reports this to the NinjaTrader application which in turn reports this back to you. Once a loss of connection is reported, NinjaTrader or the underlying API will continuously try to re-establish a connection.
    Common reasons that contribute to connection stability are:
    • ISP issues
    • Hardware firewall changing IP addresses frequently
    • Dynamic IP addresses changing frequently intraday. Usually this happens once a week but you may want to check with your ISP. If they do change daily, requesting a static IP address may help.
    • Broker/market data servers may be experiencing temporary downtime

    I would not suggest submitting orders unless you have a full connection within NinjaTrader.

    Please let me know if I may be of further assistance.
    Christopher J.NinjaTrader Customer Service

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      #3
      thanks

      the log shows connections to "price feed" and "ninja trader data server" is the order server part of price feed or another connection?

      Comment


        #4
        The order server will be combined however use different ports.
        Christopher J.NinjaTrader Customer Service

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          #5
          if i pull the ethernet cable out it takes about 30 secs to indicate connection lost and when i replace the cable over a minute to reconnect, disconnecting and reconnecting manually is quicker. the point being that NT makes a mountain out of a momentary loss of connection, it doesnt seem to be polling the connection very frequently.

          can it be configured?

          Comment


            #6
            There are no settings currently available within NinjaTrader that can be configured by the end user to make the reconnection process faster.
            Christopher J.NinjaTrader Customer Service

            Comment

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