OpenTick Data Reload Problem

ClayB1

Junior Member

Join Date: Nov 2004

Posts: 132
#1

OpenTick Data Reload Problem

01-07-2008, 10:21 AM

I am using the OpenTick data feed and the most recent beta of NT 6.5. When I force an Historical Data Reload (Ctrl + Shift + R) during the trading day the most recent 20 to 30 minutes of price data disappears. Real-time data collection works fine, but a 20 to 30 minute mid-session gap in data remains.

It almost seems as if during a forced data reload that the historical data is being retrieved from OpenTick's delayed data server rather than the realtime server.
Tags: None
NinjaTrader_Chris
#2

01-07-2008, 12:43 PM

Miscellaneous Support

Hello,

Please send a note into support at ninjatrader dot com with the subject header ATTN:Chris and I will look into the inquiry for you.
Comment
ClayB1

Junior Member

Join Date: Nov 2004

Posts: 132
#3

01-07-2008, 12:49 PM

Done - thanks in advance for your help.
Comment
scurvy

Junior Member

Join Date: Sep 2007

Posts: 2
#4

01-12-2008, 02:28 PM

If you need another data point, this is happening to me, too.
Comment
NinjaTrader_Dierk

Senior Member

Join Date: Mar 2005

Posts: 10037
#5

01-12-2008, 02:32 PM

This appeared to be an OT issue. Please contact OpenTick support.
Comment

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