4/2/2012 5:30:58 AM Default CQG.Adapter.SubscribeMarketDataResolve: The metadata for F.US.EU6.H11 has an invalid ContractNumber. Please contact Customer Service.
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NinjaTrader
Connection error?
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Connection error?
I keep getting this error when connecting.
4/2/2012 5:30:58 AM Default CQG.Adapter.SubscribeMarketDataResolve: The metadata for F.US.EU6.H11 has an invalid ContractNumber. Please contact Customer Service.Tags: None
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Hello Jurase,
Can you please install our latest version (7.0.1000.9). It contains fixes and enhancements compared to the old version. You can download and install the latest version from the link below on top of your current version. Make sure NinjaTrader is closed when you install the new version.
If you still cannot connect, please tell me what happens when you try to connect - do you experience an error? If so, please tell me what the error message states.
In addition, could you please create a new thread the next time instead of posting in an unrelated existing thread.JasonNinjaTrader Customer Service
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Hello Jurase,
Can you please check if all TT connection information is entered properly. Please go to Control Center-->Tools-->Account Connections. Highlight your TT connection and click Change. Check all information and finish the connection.
If the issue remains, please send me your Config.xml file so I can test your TT connection. Please send it to support[at]ninjatrader[dot]com and put 'Attn Jason, Connection error?' in the subject field. You can find the Config.xml file at (My) Documents-->NinjaTrader 7.JasonNinjaTrader Customer Service
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Originally posted by NinjaTrader_Jason View PostHello Handycraft,
The error indicates you have the 6E 03-12 selected in NinjaTrader. Please select the 6E 06-12 instead to solve the error.
If you did not rollover the 6E to the 06-12 expiry month yet, please see the step by step instructions at the link below.
http://www.ninjatrader.com/support/h...es_contrac.htm
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Hello Handycraft,
Could it be selected in a workspace opened in the background? Please go to Control Center-->File-->Workspaces and check what workspaces are listed below 'Save Workspace As'. The workspace with the checkmark is the workspace opened on your monitor. Any additional workspaces listed, are opened in the background.
Please select a workspace without a checkmark and check if it contains the 6E 03-12.JasonNinjaTrader Customer Service
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Originally posted by NinjaTrader_Jason View PostHello Handycraft,
Could it be selected in a workspace opened in the background? Please go to Control Center-->File-->Workspaces and check what workspaces are listed below 'Save Workspace As'. The workspace with the checkmark is the workspace opened on your monitor. Any additional workspaces listed, are opened in the background.
Please select a workspace without a checkmark and check if it contains the 6E 03-12.
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Does the error message affect NinjaTrader in any way?
Could it be you have the 6E 03-12 selected in the Control Center-->Orders-tab?
Try the following. Exit NinjaTrader and go to (My) Documents-->NinjaTrader 7-->workspaces. Transfer the entire content to a temporary different location. Start NinjaTrader and check if the error remains. NinjaTrader will now open without your workspaces.
Subsequently exit NinjaTrader and transfer back the content of the workspaces folder.JasonNinjaTrader Customer Service
Comment
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Originally posted by NinjaTrader_Jason View PostDoes the error message affect NinjaTrader in any way?
Could it be you have the 6E 03-12 selected in the Control Center-->Orders-tab?
Try the following. Exit NinjaTrader and go to (My) Documents-->NinjaTrader 7-->workspaces. Transfer the entire content to a temporary different location. Start NinjaTrader and check if the error remains. NinjaTrader will now open without your workspaces.
Subsequently exit NinjaTrader and transfer back the content of the workspaces folder.
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