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Login Failed

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    Login Failed

    I cant login via TD Amertrader account.
    It 's show HTTP call failed: Login
    When I use the same username and password on anther computer It login success.
    I am confused.....

    #2
    Hello,

    Thank you for your post.

    Can you please tell me what version of NinjaTrader you currently have installed which can be found under Help-->About. If you do not have NinjaTrader 7.0.1000.9 installed please upgrade with the steps provided below. With this procedure you will not lose any Workspaces, Charts, etc.
    • Close all running applications.
    • Then from the Start menu select --> Control Panel --> Add and Remove Programs.
    • From Add and Remove Programs select NinjaTrader 7 and click Remove.
    • Then you will need to clear your internet browser cache and history. You will clear this from within your internet browser (with IE, Tools-->Options, delete cookies and files, clear history).
    • Reboot your machine.
    • Once these steps are completed, download NT7 from the link below:
      Download

    If the issue persists please use the steps I have provided below to move your current Config file:
    • Close NinjaTrader
    • Documents
    • NinjaTrader 7
    • Select the file "Config" and move this file to another location such as your Desktop
    • Restart NinjaTrader
    • Input your license key
    • Recreate your connection

    Please let me know if the issue persists after this procedure.
    Christopher J.NinjaTrader Customer Service

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