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NinjaTrader
Can't login to CQG from AMP
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Hello,
I experience today problems with CQG/AMP of this same nature.I can log in but nothing except Market Analyzer is updating.In log I have message that says CQG Adapter Subscribe Market Data.
F.US.CLE.N15 could not be resolved.
I run 1000.30 version.
Thank you.
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Hello speedo
This message indicates you have lost connection
The first thing I would recommend doing is exiting NinjaTrader and restarting your modem/router.
If you have an antivirus/firewall installed you will want to add NinjaTrader to it's exceptions list.
We realize that lost connections can be frustrating. A connection state between NinjaTrader and your broker/market data vendor is not dictated by NinjaTrader. The NinjaTrader application only reports the connection state as it is reported by the API you are connected through. NinjaTrader behaves like a radio receiver in that it receives signals from the connected server. If the signals are not coming through, the underlying broker/market data vendor API reports this to the NinjaTrader application which in turn reports this back to you. Once a loss of connection is reported, NinjaTrader or the underlying API will continuously try to re-establish a connection.
Common reasons that contribute to connection stability are:
ISP issues
Hardware firewall changing IP addresses frequently
Dynamic IP addresses changing frequently intraday. Usually this happens once a week but you may want to check with your ISP. If they do change daily, requesting a static IP address may help.Christopher S.NinjaTrader Customer Service
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Hello*Jurase
Please reset the instruments
To reset your instruments please follow the steps below.
Disconnect from your data feed: NinjaTrader Control Center> File> Disconnect> Select your data feed.
Reset your Instruments: NinjaTrader Control Center> Tools> Options> Data tab> Reset Instruments>OK.
Restart NinjaTrader> Connect (NinjaTrader Control Center> File> Connect> Select your connection.
.Christopher S.NinjaTrader Customer Service
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