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Errore Installing on XP

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    #1

    Errore Installing on XP

    I just installed Ninja Trader 7 on Windows XP, but when I try to launch it the program crashes with no specified error message, just asking if I want to send microsoft the crash report.
    Any clue as I could solve the problem ?
    Thanks a lot
    Tags: None
    #2
    Originally posted by antlomb View Post
    I just installed Ninja Trader 7 on Windows XP, but when I try to launch it the program crashes with no specified error message, just asking if I want to send microsoft the crash report.
    Any clue as I could solve the problem ?
    Thanks a lot
    I have 7.1000.0.8 running on XP 32 bit with SP3 and 4.0 .NET

    You have all the MS upgrades installed?

    Comment

      #3
      Yes, SP3

      i've SP3 installed, not sure about .net, how do I check ?

      Comment

        #4
        Originally posted by antlomb View Post
        i've SP3 installed, not sure about .net, how do I check ?

        Here are some ways to check the registry keys:

        How do I detect what .NET Framework versions and service packs are installed?
        http://stackoverflow.com/questions/199080/how-to-detect-what-net-framework-versions-and-service-packs-are-installed
        A similar question was asked here, but it was specific to .NET 3.5. Specifically, I'm looking for the following: What is the correct way to determine which .NET Framework versions and service pack...


        anyways, check out this microsoft page, make sure you have all windows updates (there's a link there).

        Download Microsoft .NET Framework 4 (Web Installer) from Official Microsoft Download Center
        http://www.microsoft.com/download/en/details.aspx?id=17851#instructions
        The Microsoft .NET Framework 4 web installer package downloads and installs the .NET Framework components required to run on the target machine architecture and OS. An Internet connection is required during the installation. .NET Framework 4 is required to run and develop applications to target the .NET Framework 4.


        You'll probably have more windows security updates to install if you need to upgrade.

        Good luck!

        Comment

          #5
          I installed .NET 4 and the problem still remains, Ninja Trader crashes on startup. Now I will try to run windows update and see what happens. Thanks for support.

          Comment

            #6
            Still problems

            No luck, I installed all windows updates, restarted the computer, but Ninja Trader keeps crashing. Don't know what to try now. Perhaps I should upgrade to windows 7.

            Comment

              #7
              antlomb,

              Please send a support request to support at ninjatrader dot com. We would be happy to help you there, as we may need some private info to resolve.

              Please put ATTN : Adam
              NinjaTrader Support Forum
              http://www.ninjatrader.com/support/forum/editpost.php?do=editpost&p=283560


              In the message body.
              Adam P.NinjaTrader Customer Service

              Comment

                #8
                Sure, thank you, i will post the issue there.

                Comment

                  #9
                  Thanks for the support received by email, I just solved the problem.

                  I was installing Ninja trader on a Windows XP virtual Machine on a OSX Lion host with Parallels 7, and the problem was "Share Mac User Folders with Windows" was active, which is not supported. I removed Ninja Trader, deselected the option and reinstalled it again. Now it works.

                  Comment

                    #10
                    antlomb,

                    I am happy your issue is resolved.

                    Please don't hesitate to contact us should you require additional assistance.
                    Adam P.NinjaTrader Customer Service

                    Comment

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