Global Simulation mode disabled by NT

[DavidHP]

Greetings,

I always run "Global Simulation Mode" enabled.
(using NT Version 7.0.1000.9)

On Mar. 26 I saw something strange happen.
I did not notice I was in 'LIVE" mode and took several trades instead of "Sim"

Here are lines from the log file on that day?

3/26/2012 7:11:51 AM|1|2|Global simulation mode enabled
3/26/2012 7:11:51 AM|1|4|Order entry hot keys disabled
3/26/2012 7:11:51 AM|1|2|Optimized CPU performance enabled
3/26/2012 7:11:51 AM|1|4|Automated trading disabled
3/26/2012 7:12:08 AM|1|2|Global simulation mode disabled

Normally the last line never appears.
I checked the previous days log and when shut down, it appears I was in Global Sim mode but at start up, it changed.
As you can see, there was less than one second from enabled at startup to disabled.

What would cause this?

Thanks

[NinjaTrader_Kyle]

Hello DavidHP,

Thank you for reporting this issue - sorry to hear of the trouble.

So that we may investigate, please contact me with a note to Support [AT] NinjaTrader [DOT] com.

In your message, please include the following:

1.) A link to this forum thread.

2.) A copy of the log file from the 26th:
You will find the log in the Documents > NinjaTrader 7 > Log folder.
The file which I need would be named 'log.20120326.txt'.

3.) A copy of the trace file from the 26th:
You will find the trace file in the Documents > NinjaTrader 7 > Trace folder.
The file which I need would be named 'trace.20120326.txt'.

[DavidHP]

Files and link sent

Thanks

[DavidHP]

Did I do something wrong?

I've not gotten a reply about this issue.

[NinjaTrader_Kyle]

David,

You've done nothing wrong, but I suspect that our messages are being filtered as I know this message is something we'd replied to. Please check your SPAM filter for any message from our Support address. If you find nothing, please contact us from an alternate email address.