NinjaTrader7 and Zen-Fire demo

[Morphy]

Hi,
On a second PC I installed Ninja7.
I subscribed to the demo with Zen-Fire, and I did the steps: License Key, Username and Password. Unfortunately, the Ninja7 does not connect to the Zen-Fire datafeed.

Thank you,
Morphy

[NinjaTrader_Bertrand]

What error do you get please Morphy as you attempt to connect?

[Morphy]

Message is: "Please check your account connection parameters and your internet connection".
I tried and tried but the problem remains. I followed the instructions correctly, but does not connect.

Thank you,
morphy

[NinjaTrader_Bertrand]

morphy, thanks for the reply - do you remember if you had a ZenFire trial / demo on this PC before?

[Morphy]

Yes, about 1 year ago...

[NinjaTrader_Kyle]

Hello Morphy,

Thanks for getting back to us.

The demo system has recently been changed to lock a single PC down to only one demo in the course of it's life. This being the case, you'll want to contact the party providing this data trial to see if you can have the restriction waived.