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CQG unstable

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    CQG unstable

    AMP live CQG connection keeps going off and on, whats going on?

    #2
    Hello neverwas,

    Thanks for writing in.

    So I may assist you further please answer the following.

    What version of NinjaTrader are you using? You can check under Help -> About (example: 7.0.1000.9)

    Is there an error message listed in the Log tab of the Control Center?

    How do you connect to the internet, wireless or wired?

    I look forward to assisting you further.
    BrandonNinjaTrader Customer Service

    Comment


      #3
      7.0.1000.9

      I don't get anything that says error, but I get a bunch of these- see attachment.

      I am connected via cable which is working fine I have been connected ti Kinetick without interruption.
      Attached Files

      Comment


        #4
        Hello neverwas,

        Thanks for your reply.

        Please send me your log and trace files for today so that I may look into what occurred.

        You can do this by going to the Control Center-> Help-> Mail to Support.

        In the body of the email please post the following:
        ATTN Brandon http://www.ninjatrader.com/support/f...ad.php?t=49241

        I look forward to assisting you further.
        BrandonNinjaTrader Customer Service

        Comment


          #5
          My AMP CQG has the same problem but almost only happens during first hour after the US stock open time. Seems server loading issue.

          Comment


            #6
            Hi WZero,

            Thanks for your post.

            Please follow up with us via email as well - use the same address and items mentioned in post #4 here. Thanks!
            KyleNinjaTrader Customer Service

            Comment

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