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Unable to plot chart for symbol es

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  • kkjalan
    replied
    done, as per ur last

    Leave a comment:


  • NinjaTrader_Matthew
    replied
    Hello,

    Can you please email me at support[at]ninjatrader[dot]com and include your phone number. I would like to log into your computer to assist from there.

    Please include "Attn Matthew" in the subject line.

    Leave a comment:


  • kkjalan
    replied
    pls help to update es 06-12 chart

    Leave a comment:


  • kkjalan
    replied
    Originally posted by NinjaTrader_Matthew View Post
    Hello,

    Can you please go to Tools--> Instrument Manager--> locate the ES 06-12 from the Default instrument list, and then remove it using the ">" button.

    Once removed, please reset your instruments.

    To reset your instruments please: go to the Tools menu, select the Options menu item, select the Data tab, and then click on 'Reset Instruments'.


    Next restart NinjaTrader, navigate to Tools--> Instrument Manager--> locate the ES instrument from the available master instruments and select the "<" button to re-add this to your default list.

    Last, you will need to open a new chart with this ES 06-12.


    Please let me know if you need further assistance.

    followed as per ur instruction, no respite

    Leave a comment:


  • NinjaTrader_Matthew
    replied
    Hello,

    Can you please go to Tools--> Instrument Manager--> locate the ES 06-12 from the Default instrument list, and then remove it using the ">" button.

    Once removed, please reset your instruments.

    To reset your instruments please: go to the Tools menu, select the Options menu item, select the Data tab, and then click on 'Reset Instruments'.


    Next restart NinjaTrader, navigate to Tools--> Instrument Manager--> locate the ES instrument from the available master instruments and select the "<" button to re-add this to your default list.

    Last, you will need to open a new chart with this ES 06-12.


    Please let me know if you need further assistance.

    Leave a comment:


  • kkjalan
    replied
    Instrument : ES 06-12 , 1 Tick Chart,

    other instrument ok, but ES not updating,

    no error in error log

    Leave a comment:


  • NinjaTrader_Matthew
    replied
    Hello,

    Which instruments, expiry and interval are you having issues with? (E.g., ES 06-12 5 minute chart)


    Do you get live data to these instruments from the Orders tab of the Control Center or from a SuperDOM window?

    Do you get any errors on screen? Any errors on the Log tab of the Control Center? If so, what do these errors report?

    Leave a comment:


  • kkjalan
    started a topic Unable to plot chart for symbol es

    Unable to plot chart for symbol es

    Hi
    I am connecting through tt data, the es chart is not updating, no errors

    pls advice.

    krishna

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