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No data for silver, gold and oil

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    No data for silver, gold and oil

    Sir,

    As I go to the instrument manager the type column only shows "any" and "currency". Stocks future ... don't show up

    I did e resetDB (I had to disconnect to do that). Beautiful, everything shows up. reconnecting I'm find myself again with only "any" and "currency"


    I added GC 06-12, CL 06-12 and QI 05-12 at some stage (when disconnected I think). I have nice charts (no problem) on currencies. But I'm unable to get any data for the 3 instruments mentionned above. I'm a newbie. I looked up in a the forum to get an answer but...... didn't find a solution

    Thanks in advance

    #2
    Hello benwinckelmans,
    Welcome to the forum and I am happy to assist you.

    To assist you further may I know who your connectivity provider/broker is?

    I look forward to assisting you further.
    JoydeepNinjaTrader Customer Service

    Comment


      #3
      Forex.com GAIN Capital. as a newbie, and without going into details, I ended up opening three accounts (2 through Ninja trader "undirect") and 1 direct. no of those are demos accounts. in the connection wizard I entered" live" on one of my "undirect" (ninjatrader). When I disconnect, I can see in the "type" column "any" "currencies" "stock" "futures" "index". Once connected all I see is "any" and currencies. As I try to see instrument, all I see in the list are currencies. list is empty when I search "CL" "CG" or "QI". but these last 3 instrument do appear in the list when I'm disconnected.

      you are fast

      Thanks in advance

      Comment


        #4
        Hello benwinckelmans,
        Unfortunately Gain only provides data for forex and not for stocks or futures. Thus when you connect to your Gain account NinjaTrader only shows you the forex instruments in the Instrument Manager.

        Please refer to the section "Understanding the data provided by your connectivity provider from the below link to know which connectivity provider provides data for which instruments.



        You can also subscribe to Kinetick, the preferred data feed provider of NinjaTrader to see charts for stocks and futures.

        Please let me know if I can assist you any further.
        JoydeepNinjaTrader Customer Service

        Comment


          #5
          thanks Joydeep, it is self explains then

          I will have a look at kineticks

          Still one question though . on one workspace I have 10 charts. I did set 15 days of datas for all and everything is ok BUT for the NZDJPY who always show th last candel. should I quit ninja and restart it, that instrument shows the last candle "only". An answer to that would be very nice of you

          thanks

          Comment


            #6
            Hello benwinckelmans,
            Please reload the historical data for NZDJPY.

            Right click on the chart
            In the context menu click on "Reload all historical data"

            Please let me know if I can assist you any further.
            JoydeepNinjaTrader Customer Service

            Comment


              #7
              Hello

              I have tried that "reload...." a few time before you actually told me to do so. It's even worse, it cleans up the chart and i'm back with one candle

              thanks

              Comment


                #8
                Hello benwinckelmans,
                To assist you further may I know what data server you are using to download historical data. You can get this information from your account connection setup.
                • In Control Center menu bar goto Tools>Account Connections...
                • In the Account Connections dialog select your Gain account and click on the Change button.
                • In the Connection Options dialog click on the Next button and find the information


                I look forward to assist you further.
                Attached Files
                JoydeepNinjaTrader Customer Service

                Comment


                  #9
                  I use "ninjatrader servers"

                  Comment


                    #10
                    Hello benwinckelmans,
                    Thanks for the clarification.
                    NinjaTrader's server may not record data all the instruments. Please try using Gain's server and see if you can pull data for NZDJPY.

                    Please let me know if I can assist you any further.
                    JoydeepNinjaTrader Customer Service

                    Comment


                      #11
                      switching to GAIN servers I got no data "at all". But I still have a lot to study in front of me. I can go ahead without that NZDJPY pair

                      Thanks, have a nice day

                      Comment


                        #12
                        Hello benwinckelmans,
                        I will forward your request, to add the instrument $NZDJPY in our data server, to development for future consideration.

                        Please let me know if I can assist you any further.
                        JoydeepNinjaTrader Customer Service

                        Comment


                          #13
                          THANKS


                          You really deserve "5 Stars" for your support

                          Have a nice day

                          Comment


                            #14
                            Hello benwinckelmans,
                            Thanks for your kind words.

                            Development has assigned tracker id #8 for your feature request.

                            Please let me know if I can assist you any further.
                            JoydeepNinjaTrader Customer Service

                            Comment


                              #15
                              Hello to you

                              I purchased ninjatrader. May I have a list of brokers that will give me datas for usoil on ninjatrder

                              Comment

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