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NinjaTrader
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Hello TPCMAN,
Can you please tell me to what connectivity provider you connect in NinjaTrader.
Does it make a difference if you perform a disconnect/re-connect?
Try the following. Exit NinjaTrader and go to Documents-->NinjaTrader 7-->db and delete the cache folder. Start NinjaTrader, connect to your data feed and check if the charts load the requested data.JasonNinjaTrader Customer Service
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Can you please tell me what broker technology you use with Amp Futures. They support CQG, Zen-Fire and Trading Technologies with us.
Does it make a difference if you create a brand new chart?
Do you see the missing historical data at Control Center-->Tools-->Historical Data Manager-->Edit-tab?JasonNinjaTrader Customer Service
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No worries, thank you for clarifying.
Can you please send me your log and trace files. Go to Control Center-->Help-->Mail to Support in NinjaTrader. Put 'Attn Jason, Data' in the subject field and enable 'Log and trace files'.
When I test CQG on my end, I load all available data.
Could you please clarify? Do you see the missing data under the Edit-tab in the Historical Data Manager or do you just see the Edit-tab?JasonNinjaTrader Customer Service
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Unfortunately I have not received the email so far. Did you receive a message that the email was sent successful?
If it does not work, please send me an email at support[at]ninjatrader[dot]com and manually attach the log and trace files. Log and trace files can be found at the following locations. Please attach them in your email.
C:\-->Users-->*Windows user account*-->(My) Documents--> NinjaTrader 7--> Log--> log.20120426 for today. (log.yyyymmdd for any other date)
C:\-->Users-->*Windows user account*-->(My) Documents--> NinjaTrader 7--> Trace--> trace.20120426 for today. (trace.yyyymmdd for any other date)JasonNinjaTrader Customer Service
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