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new NT can not connect/amp/CQG

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    #16
    Can you please send me your Config.xml file so I can test your connection on my end. You can find the Config.xml file at C:\-->Users-->*Windows user account*-->(My) Documents--> NinjaTrader 7. Please attach it in your email and send it to support[at]ninjatrader[dot]com. Put 'Att Jason, new NT can not connect/amp/CQG' in the subject header.
    JasonNinjaTrader Customer Service

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      #17
      of course, in a minute.

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        #18
        I have the same problem all day.

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          #19
          Hello jaialro,

          Can you please send me your Config.xml file as well.

          Am I correct you applied for the demo connection today?
          JasonNinjaTrader Customer Service

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            #20
            where i cant to find config.xlm?

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              #21
              at C:\-->Users-->*Windows user account*-->(My) Documents--> NinjaTrader 7.

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                #22
                No need to send me the Config.xml file anymore. Unfortunately there seems to be an issue with CQG demo connections. I have sent an email to CQG/Amp Futures for clarification. Once there is news regarding the matter, I will let you know.
                JasonNinjaTrader Customer Service

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                  #23
                  Ok.

                  Thanks.
                  Jason.

                  Comment


                    #24
                    what means this?
                    Attached Files

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                      #25
                      It informs the CQG adapter is already running, so it cannot establish the connection. Could it be you have multiple CQG connections setup in NinjaTrader?

                      Do you only experience this error or do you experience the error below as well?

                      Login failed: The FCM you are trying to connect to is not authorized to use Ninja Trader with CQG.
                      JasonNinjaTrader Customer Service

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                        #26
                        then what can i do?

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                          #27
                          There is currently an issue with some CQG demo connection. They experience the error below:

                          Login failed: The FCM you are trying to connect to is not authorized to use Ninja Trader with CQG.

                          Am I correct you experience this error as well? If so, please wait until I have more information regarding the issue.
                          JasonNinjaTrader Customer Service

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                            #28
                            Yes that is the error.

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                              #29
                              Has the problem been resolved yet?

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                                #30
                                Originally posted by jaialro View Post
                                Has the problem been resolved yet?
                                Restart NinjaTrader and try again.
                                RayNinjaTrader Customer Service

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