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new NT can not connect/amp/CQG

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    #31
    The problem has dissapeared.

    Thanks.

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      #32
      The following message appears: "Login failed: The FCM you are trying to connect to is not authorized to use NinjaTrader with CQG." I restarted NT but it re-appears.

      I believe this was a problem in the past already and it came down to something at CQG so is nothing new. What to do now? Wait and retry in an hour?

      sandman

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        #33
        Hello sandman,

        I am not aware of any issues at this time. When I test CQG on my end, I am able to connect successful. I suggest to contact your broker as well and check if they are aware of any issues.
        JasonNinjaTrader Customer Service

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          #34
          Thanks Jason. I just re-tried. Now I get the following message:

          Login failed: Failed to receive login message response from SecBuf.

          That's a new one for me. What do I do with that?

          sandman

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            #35
            Hello sandman,

            Can you please send me your Config.xml file so I can test your connection on my end. You can find the Config.xml file at C:\-->Users-->*Windows user account*-->(My) Documents--> NinjaTrader 7. Please attach it in your email. You can send it to support[at]ninjatrader[dot]com. Please put 'Att Jason, new NT can not connect/amp/CQG' in the subject header.
            JasonNinjaTrader Customer Service

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