new NT can not connect/amp/CQG

[jaialro]

where i cant to find config.xlm?

[NinjaTrader_Jason]

Hello jaialro,

Can you please send me your Config.xml file as well.

Am I correct you applied for the demo connection today?

[jaialro]

I have the same problem all day.

[esgctrader]

of course, in a minute.

[NinjaTrader_Jason]

Can you please send me your Config.xml file so I can test your connection on my end. You can find the Config.xml file at C:\-->Users-->*Windows user account*-->(My) Documents--> NinjaTrader 7. Please attach it in your email and send it to support[at]ninjatrader[dot]com. Put 'Att Jason, new NT can not connect/amp/CQG' in the subject header.

[esgctrader]

I've already cheked it, but the problem still here.

[NinjaTrader_Jason]

Hello esgctrader,

Can you please contact Amp Futures and check if the login credentials are still valid. Unfortunately I cannot check this on my end, since we do not provide the login credentials.

[esgctrader]

Login failed: The FCM you are trying to connect to is not authorized to use Ninja Tra

when you try to connect using ninja trader, I see the following error: Login failed: The FCM you are trying to connect to is not authorized to use Ninja Trader with CQG.

login and password for the demo from the broker AMP Futures.

grateful for any help.

[JimM88]

Could you please explain which was the solution?

Hi paul,

ya it was not Ninja problem it was broker related, they fully support ninja, issue was when i wanted to try Ninja out and go live, it was only recognizing current platform. Obviously I want to drive Ninja and get used to it before i made the "live" transition.

So in order to have both platforms live i had to get with CQG and add it, and there is a monthly fee. nothing to cry about just 10.00 No problem. I am enjoying Ninja and still use both as i am doing setups on Ninja and will likely dump the "other"

So bottom line it was letting the trade desk know you wanted to have 2 platforms, I have had both running during the day and it's fine.

I did jump through a lot of hoops because i had another broker that did not care what platforn you used it could only be one at a time.....this one because i pay extra fee i can run both even at same time, orders and trades can be executed.

Hope that helps.

[paulg]

problem solved, I am looking forward to using and learning the NT platorm.
I will appoligize to the forum for my rant. But in hind sight i believe it helped a bit.

Thanks Kyle and other support team members.

Could you please explain which was the solution?

[JimM88]

problem solved, I am looking forward to using and learning the NT platorm.
I will appoligize to the forum for my rant. But in hind sight i believe it helped a bit.

Thanks Kyle and other support team members.

[JimM88]

I sent it to you Kyle "attn: kyle" thanks for your help. Hopefully this will resolve
I got a great demonstration from Ray Stien ovver weekend.

[NinjaTrader_Kyle]

Hello JimM88,

Understood - please follow up with me directly via that same email address.

[JimM88]

Kyle i did do that the tech at NT / said: call broker, after he looked at that file. that is how i ended up back here.

[NinjaTrader_Kyle]

Hello JimM88,

I'm sorry to hear of your frustration.

So as to better assist, please contact me with an email to Support [AT] NinjaTrader [DOT] com.

In the note, please include:

1.) A link to this forum thread.

2.) A copy of your Config file from the Documents > NinjaTrader 7 folder.