CQG - Live Account connection Question

[eminimon]

I changed to CQG and have the data running and have been able to trade in Sim mode. I now want to switch to my Live account. Can I do this within the CQG data feed, or do I have to close CQG and go back and re-establish a Live connection?

[NinjaTrader_Joydeep]

Hello eminimon,
Thanks for your post and I am happy to assist you.

Please disable Global Simulation Mode to enable live trading.

Please go to the File menu in the control center and uncheck "Global Simulation Mode".

Now when you open up an order entry window you should be able to toggle between your Live account and the Sim 101 account.

http://www.ninjatrader.com/support/helpGuides/nt7/index.html?global_simulation_mode.htm

Please let me know if I can assist you any further.

[eminimon]

I have disabled the Global Simulation Mode, but still, I have no option to toggle to my live account. The only account I have is Sim101

[NinjaTrader_Joydeep]

Hello eminimon,
Please restart NinjaTrader and reconnect to your brokers account and see if you can get your live account in the dropdown menu.

If you are still unable to get it, then please email me your license key. You can get your license key from:

• In Control Center menu bar goto Help>License Key

You can mail the license key by going to the Control Center-> Help-> Mail to Support.

Please reference the following ticket number in the body of the email:646594

I look forward to assisting you further.

[eminimon]

Thank you again for your quick reply.

My broker is AMP. I do not have an option for AMP on my drop down menu. Or is that the "Live" account?

[NinjaTrader_Joydeep]

Hello eminimon,
Please email me your license key which you can find at Help>License Key.

You can do this by going to the Control Center-> Help-> Mail to Support.

Please reference the following ticket number in the body of the email:646594

I look forward to assisting you further.

[eminimon]

Follow up

Joydeep,

I sent the information which you requested. Did you receive it?

[NinjaTrader_Joydeep]

Hello eminimon,
Unfortunately I have not received you email.

Can you send a email at support[AT]ninjatrader[DOT]com

Please append Attn:Joydeep in the subject line of the email and give reference of this thread in the body of the email.

I look forward to assisting you further.