Does Kinetick and Interactive Brokers support NT7 64-bit?

[rassom]

Hi,

Does Kinetick and Interactive Brokers support NT7 64-bit?

Thanks,
Rasmus

[NinjaTrader_ChristopherS]

Hello Rasmus,

Kinetick and Interactive Brokers do support the 64 bit version of NinjaTrader.

Below is a link to the Historical and Real Time Data section of our help guide. Please see the Understanding the data provided by your connectivity provider subsection for a list of our connectivity providers and what they support.

http://www.ninjatrader.com/support/helpGuides/nt7/index.html?historical_data.htm

[rassom]

Great - thanks

Next question: Haven't tried to use the 64-bit version before (but do have a 64-bit PC with Win7 64-bit Ultimate), but when I try to start the 64-bit version I get the attached error message.

Any ideas?

[NinjaTrader_ChristopherS]

Hello Rasmus,

NinjaTrader requires various Microsoft components to run, one of which is SQL compact Edition. Currently you may not have SQL Compact Edition or possibly have the incorrect version of SQL Compact Edition installed.

Please follow the below steps to ensure the correct version of SQL Compact Edition is installed on your PC. If you are not entirely comfortable performing the steps below, please let me know and we can setup a time for a remote support session.

Navigate to the Windows Control Panel
Add and remove software/programs
Uninstall any SQL Compact Editions you see, if none are present you may ignore this step and continue onto the next step
Install latest SQL Compact Edition 3.5. SP2 which is available here: Download Here
Once you run the downloaded file it will ask you for a directory to extract the installer to. Point this to a temporary directory that you will be able to quickly locate later, such as the desktop
Navigate to the aforementioned directory in which the files have been extracted to (there will be two files)
SSCERuntime_x86-ENU.msi - Run this one first
SSCERuntime_x64-ENU.msi - No need to run this if you are on a 32 bit system, if you are on a 64 bit system you will also need to run this file, if you are not sure if you have a 64 bit system go ahead and run this file. If you are not using a 64 Bit operating system, the installer will cancel itself automatically
Follow the installation steps outlined in the installation wizard
Once installed you will need to restart your PC
You will now be able to launch NinjaTrader 7
If you are unable to launch NinjaTrader 7, please let me know and I may further assist.

[rassom]

Hi Chris,

I did not have SQL Compact Edition installed, so installed it and it works now.

Thank you
Rasmus