Program closes in middle of the night

[edgeliner]

3 times this week, I got up in the middle of the night (with live systems running) and when I went to check how they were doing, Ninjatrader wasn't even running! The computer was still on, running smoothly, but the program basically closed itself! I don't think it could be a virus or anything of that nature since I bought this computer specifically for Ninja only and only run Ninja on it???? Unfortunately, all open positions stayed open and created losses in some cases. Any ideas?????

[NinjaTrader_Matthew]

Hello edgeliner,

In order to determine why NinjaTrader is shutting down unexpectedly, we would need to review your diagnostic files for that day.

Please send me your log and trace files for today so that I may look into what occurred.
You can do this by going to the Control Center-> Help-> Mail to Support.
Please reference the following thread url in the body of the email:

http://www.ninjatrader.com/support/forum/showthread.php?t=49779

[edgeliner]

Thanks Matthew....that's what I figured. I will send it to you next time it happens.......

[NinjaTrader_Matthew]

There should be roughly 2~ weeks of log and trace files in your Documents\NinjaTrader 7\trace and log folder. If you use the Help--> Mail to support feature, it should upload all of these files for us to review. We'd be happy to look those over to see if we can prevent this from happening again.

[edgeliner]

OK, great! Will send to you this weekend!