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    Loading Charts

    My charts used to be very fast to load, when I switched currency pairs (2-3 seconds). Now it takers anywhere from 2-5 minutes to load a new chart. What is wrong?

    #2
    Hello stvbrown2184,
    Please send me your log and trace files for today so that I may look into what occurred.

    You can do this by going to the Control Center-> Help-> Mail to Support.

    Please reference the following ticket number in the body of the email:655421

    I look forward to assisting you further.
    JoydeepNinjaTrader Customer Service

    Comment


      #3
      log and trace files sent.

      thank you

      Comment


        #4
        Hello,
        I have received your mail and has replied to it.
        JoydeepNinjaTrader Customer Service

        Comment

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