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Ninja Just Cost Me a Boatload of $!

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    Ninja Just Cost Me a Boatload of $!

    This is a rant! So knowing that you can skip this and move on.

    I run NT7 on a very powerful computer running Windoz7 Pro,with a ton of memory. I run no other applications and only use the system to execute trades.

    This am I had my setup for the ES and my target price for the 10 lot short was 1309.25. When I resized my chart NT FROZE (Not Responding). This isn't the first time that this has happened.

    1309.25 came and went while I was trying to revive NT to no avail (ES is currently trading at 1297.5 - 11.75 points). I looked at task manager and NT was sucking down 986,000K of memory.

    I reset the db and right now am talking to my broker about other professional trading platforms that are reliable and efficient.

    So my choices are run NT on 2 computers - one for trading and one for charting; run NT on one computer for charting and a pro trading platform on a second. I think I'll opt for the second.

    There is a lot that I like about NT, but it's not what I want in a trading platform.

    #2
    Hello dmking,

    I'm sorry to hear of the issue but thank you for bringing the matter to our attention.

    So that I may investigate, please contact me with an email to Support [AT] NinjaTrader [DOT] com.

    In the message, please include:
    1.) A link to this forum thread.

    2.) A copy of today's log file:
    You'll find the log in the Documents > NinjaTrader 7 > Log folder.
    The file I need from this folder would be named 'log.20120523.txt'.

    3.) A copy of today's trace file:
    You'll find the trace in the Documents > NinjaTrader 7 > Trace folder.
    The file I need from this folder would be named 'trace.20120523.txt'.
    KyleNinjaTrader Customer Service

    Comment


      #3
      dmking,

      Did it happend when you had lots of imcoming ticks,,,meaing market gets really busy with spike of volumes?

      It happens to me pretty often when this happens.

      Comment

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