Data Box open but not showing

[zachj]

The data box is open but remains minimized, not sure if the window is hidden or what but I don't see it. Tried dragging out from the sides of the screen but no go.

[NinjaTrader_JC]

Hello Zachj,

You can try to follow the steps in this video to get your data box to show back up on your screen at the following link.

http://screencast.com/t/ACppaSq0Cr

Another possible option would be to close out of the chart and then restart NinjaTrader and then create a new chart should reset where the data box is placed.

Please let me know if I can be of further assistance.

[zachj]

Neither worked. Shut down reopened. And also tried the video instructions. Cannot see the data box still.

[NinjaTrader_JC]

Hello Zachj,

I would like to schedule a call with you today. Please send a note to Support [At] NinjaTrader [Dot] com, put "ATTN: JC" in the subject field and link to this forum post in the body.

Also in the body please include the following:
1.) The phone number to reach you at
2.) A time frame that you can be reached (please include a time zone)

Happy to be of fruther assistance.

[zachj]

I got it, Im using a Tablet and it was way down and unreachable. I changed the tablet from landscape to portrait view mode and was able to reach it and move it up. Saved workspace so it always comes up higher on screen. Thanks

[NinjaTrader_JC]

Hello Zachj,

Glad to hear that you were able to move it.

[blach00]

Same issue - Data box hidden

I have the same problem and tried the method in the video. When I right click on the data box and select move, the curser moves to the right of the screen and is just visible. I hold down the left mouse button, move the curser and release but the data box does not show up.
I may have hidden to get it our of the way somehow last time I used it.

[koganam]

I have the same problem and tried the method in the video. When I right click on the data box and select move, the curser moves to the right of the screen and is just visible. I hold down the left mouse button, move the curser and release but the data box does not show up.
I may have hidden to get it our of the way somehow last time I used it.

To move the windows, use the arrow keys instead of the mouse. Use the mouse simply to give the window focus to move.

[blach00]

To move the windows, use the arrow keys instead of the mouse. Use the mouse simply to give the window focus to move.

This was really bothering me 'cause I hid it. I have it now, thank-you.