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Chart corruption when cash market time only displayed

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    Chart corruption when cash market time only displayed

    I have installed NT 6.0.10006 in simulated trading mode and use the Zen Fire feed. I am trying to display 5 min gap charts with pivot points, showing only from 6:30 am to 1:00 pm (Western time zone) hours displayed. The chart will, in some instances, not show the previous day of trading. Chart with 12:00 am to 12:00 pm limits displays normally. Once the 6:30 am to 1:00 pm time restriction is applied the previous day of trading disappears.

    As far as I can tell the chart will not display correctly if I did any simulated trading in that particular security the day before. I am having problems namely with YM0308. Does the system have a bug or am I missing something.

    Please advise.

    Thanks for your help.

    #2
    Charting

    Hello,

    Please upgrade by following the instructions in the link below of the migration of the ECBOT to CME.

    Comment


      #3
      This problem appeared after the migration

      I have migrated the YM per your instructions before I noticed the problem. YM is mapped to Globex.

      Does that help?

      Comment


        #4
        Charting

        Hello,

        Yes, that is correct, after the migration, the YM should have the Globex exchange selected by default. Please try to reload the data from the Control Center -> Tools -> Historical Data -> Reload.

        Let me know if this helps.

        Comment


          #5
          Chart corruption problem cleared

          Chris,

          Your suggestion worked. Thank you for your kind help.

          Regards,

          Cliff

          Comment

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