ep 09-12

[JRagsdale]

Set up a strategy on ES 09-12, After doing trades today, the account performance tab shows EP 09-12. What gives? It won't calculate that last trade properly. ES 09-12 doesn't show as a choice, but EP 09-12 does.

[NinjaTrader_ChristopherJ]

Hello,

Thank you for your post.

Do you currently have EP listed within your Instrument Manager as a Futures instrument? If so please delete this instrument then reset your instruments with the steps I have provided below:

• Disconnect
• Tools
• Options
• Data tab
• Reset Instruments
• Restart NinjaTrader
• Reconnect

Please let me know if the issue persists after this procedure.

[JRagsdale]

EP still there

That didn't seem to fix it. EP 09-12 is still there and the profit calculator still doesn't work

[NinjaTrader_ChristopherJ]

Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris J" in the subject line.

In the message, please include the following:
1.) A link to this forum thread.
2.) Your most current trace and log files.

You will find the file here: My Documents > NinjaTrader 7-> Trace > trace.YYYYMMDD.txt

Log file will be located by going to Documents->NinjaTrader 7->Log->log.YYYYMMDD.txt

[banyasz]

Hi

Could you describe what was the solution , because me and all of my colleague have the same problem , and offten we could't handle the Es posititions from the Pc where we sent from.

Thanks for the reply

[NinjaTrader_ChristopherJ]

I do not recall this specific case however first please delete any ES instruments listed within the Available Master Instrument list when you go to Tools-->Instrument Manager.

Next please reset your instruments with the steps I have provided below:

• Disconnect
• Tools
• Options
• Data tab
• Reset Instruments
• Restart NinjaTrader
• Add ES 12-13 to the Default instrument list
• Reconnect

If the issue persists can you please clarify what actions are not being recognized such as they cannot close the position, modify, etc.